CHICAGO (May 1, 2008) - Megabus.com, a low-cost, intercity express bus service with fares as low as $1 via the Internet, announced today it has successfully served one million customers in the United States during the first two years of service.
Megabus.com celebrated its success by recognizing millionth customer Dana Bellers of St. Charles, Mo., a suburb of St. Louis. Bellers, 27, is an employee at Wachovia Securities in St. Louis.
Megabus.com recognized Bellers during a ceremony upon her arrival at the megabus.com Chicago stop near Union Station. She was given a Dell notebook computer and two Chicago Double-Decker/Trolley Tour tickets. All travelers on Bellers' bus also received two Chicago Double-Decker/Trolley Tour tickets as a token of appreciation from megabus.com.
"Megabus.com is the inexpensive, convenient and safe way to travel on my own," said Bellers. "The Online reservation system is easy to use and fares are always lowest compared to rail, air and car. I am honored to be recognized as the millionth customer and look forward to booking additional megabus.com trips Online with my new laptop."
Megabus.com began offering service to and from Chicago and eight other Midwest cities for as low as $1 dollar in April 2006. Since the initial launch megabus.com has expanded to a total of 17 Midwest cities, seven West Coast cities and most recently eight East Coast cities.
"The overwhelming popularity of megabus.com's innovative, express bus service prompts us to keep expanding and offering our service to as many customers as possible," said Dale Moser, president and chief operating officer of megabus.com. "We're excited to have reached our millionth customer and look forward to serving future travelers with the same passion and exceptional value-for-money our customers have come to expect."
Of the one million customers served by megabus.com, 79 percent have used megabus.com as an alternative, instead of driving, using the train and/or flying, a trend that is steadily growing according to Joseph Schwieterman, director of the Chaddick Institute for Metropolitan Development and professor of public service management at DePaul University.
"The public is responding with considerable enthusiasm to the express services provided by megabus.com and other low-cost providers," said Schwieterman "After years of decline, the industry is once again poised for growth."
"We understand that customers made megabus.com successful and will keep us successful," said Moser. "We want to take any opportunity available to thank them for that."
Booking for megabus.com travel is done via the Internet at www.megabus.com. The Web site provides information on routes and arrival and departure times. Passengers can quickly book their travel and purchase tickets from the comfort of their home, office or wireless handheld device. The Web site is in English and Spanish. Customers are encouraged to book early to secure fares as low as $1 and will pay competitive fares the closer they book to the day of departure.
Megabus.com is the first intercity, express bus line dedicated to bringing high-quality, low-cost travel options to eight East Coast cities, 17 Midwest cities and seven West Coast cities for as low as $1 via the Internet. Service for megabus.com operates daily. Fares shown are one-way and include all government taxes. Since its launch on April 10, 2006, megabus.com has served one million travelers. East Coast cities served beginning May 30 include: New York; Atlantic City, N.J.; Baltimore; Boston; Buffalo, N.Y.; Philadelphia; and Washington in the United States; and Toronto. Midwest cities served include: Ann Arbor, Mich.; Bloomington-Normal, Ill.; Chicago; Champaign, Ill.; Cincinnati; Cleveland; Columbia, Mo.; Columbus, Ohio; Detroit; Indianapolis; Kansas City, Mo.; Madison, Wis.; Memphis, Tenn.; Milwaukee; Minneapolis; St. Louis and Toledo, Ohio. West Coast cities served include: Las Vegas; Los Angeles; Oakland, Calif.; Millbrae, Calif.; San Diego; San Francisco; and San Jose, Calif. Visit www.megabus.com for additional service routes to and from the listed cities.
Chicago-based megabus.com is a subsidiary of Coach USA. Paramus, N.J.-based Coach USA owns and operates more than 20 local companies in North America, some that have been in business for more than 35 years, which operate scheduled bus routes, motor coach tours, charters and sightseeing tours.