FAQ

We hope you find our site easy to use, however just in case, we have answered some of the frequently asked questions. Please select your question from the list below. If your question is not answered here then please feel free to contact us.



GENERAL: What is the difference between Coach USA and ShortLine?
GENERAL: Is smoking or alcoholic beverages allowed aboard your vehicles?


GENERAL: What is the difference between Coach USA and ShortLine?
Answer: Coach USA owns over 25 local companies in North America that operate scheduled bus routes, motorcoach tours, charters, and city sightseeing tours. While owned by Coach USA, ShortLine is independently managed and operated to meet the specific needs of the communities we serve. Coach USA is a division of the Stagecoach Group, a Scottish-based leading global transportation company.
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GENERAL: Is smoking or alcoholic beverages allowed aboard your vehicles?
Answer: Answer: For the health and safety of our passengers and drivers, smoking is not allowed on any of our vehicles. Smoking of e-cigarettes is not permitted in our workplaces, facilities (eg bus and rail stations) or on our public transport services. Groups that have chartered our buses may transport unopened alcoholic beverage containers in the luggage bays for use at their destination.
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